Contact Us

Thank you for your interest in Transly. We're always happy to hear from our users. Whether you have a question about our services, need technical support, want to provide feedback, or are interested in business partnerships, we're here to help.

General Inquiries

For general questions about Transly or our services:

Email: service@vectorlightyear.com

Customer Support

If you're experiencing issues with the Transly app or need technical assistance:

Email: service@vectorlightyear.com

Support Hours: Monday to Friday, 9:00 AM - 6:00 PM (UTC+8)

Privacy & Legal Inquiries

For questions related to privacy, data protection, or legal matters:

Email: service@vectorlightyear.com

Business Development

For partnership opportunities, business development, or media inquiries:

Email: business@vectorlightyear.com

Company Information

Qingdao Vector Lightyear Co., Ltd. Qingdao, Shandong Province, China

Response Time

We strive to respond to all inquiries within 1-2 business days. Complex issues may require additional time to resolve, but we'll keep you updated on our progress.

Thank you for using Transly. We appreciate your support and feedback as we continue to improve our service.